Your first move is to open an account with us. Once inside your accounted, you’ll apply for your AXA | Guarantree Certificate of CoverageTM online. At this point, we’ll ask for the usual documents: a copy of your passport, certificates of enrollment if you are a student, your work contract and/or recent pay slips, if you are employed, and and your two months’ of bank statements and any additional information you would like us to review. A human being will review and email you a decision within one business day.
If your financial situation isn’t strong enough on its own, you may designate a cosigner on your application form. We’ll email your cosigner inviting them to visit the site and submit their documentation in support of your application.
Once approved, you and your cosigner will each receive an email inviting you to electronically sign our services agreement via Docusign®, and pay our service fee. Our guarantor fees start from 3.5% of the value of your lease, subject to your financial eligibility.
After e-signing our agreement, you’ll immediately receive your AXA | Guarantree Certificate of CoverageTM as well as an Additional Information Packet, which you may then pass on to landlords and agents during your apartment search. If they have any questions on the policy, we’re always a phone call or an email away.
Once a renter and landlord agree to enter into a lease, simply log on and fill out the Declaration of Beneficiary Form, and the guarantee is activated.
Finally, if upon obtaining your Certificate of Coverage, your landlord declines coverage, we’ll refund 100% of our service fee, less 29,00 euro charge for processing, no questions asked.